Privacy Policy
Last updated: May 24, 2025
Table of Contents
1. Introduction
At Dreambets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform").
By accessing or using our Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
This Privacy Policy applies to all information collected through our Platform and any related services, sales, marketing, or events.
2. Information We Collect
We collect several types of information from and about users of our Platform, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, date of birth, and cryptocurrency wallet addresses.
- KYC Information: For regulatory compliance and security purposes, we may collect identification documents, proof of address, and other information required for Know Your Customer (KYC) verification.
- Transaction Information: We collect information about your deposits, withdrawals, bets, and other transactions on our Platform.
- Device and Usage Information: We collect information about your device, browser, IP address, and how you interact with our Platform.
- Communications: If you contact our support team, we collect the communications and any additional information you provide.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To operate our Platform, process transactions, and enhance user experience.
- Security and Fraud Prevention: To protect our Platform and users from fraudulent activities, unauthorized access, and other security threats.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Communication: To respond to your inquiries, provide customer support, and send you important updates about our Platform.
- Marketing and Promotions: With your consent, to send you promotional materials, newsletters, and information about new features or services.
- Analytics: To analyze usage patterns, track user preferences, and improve our Platform.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We encourage you to take steps to protect your account, such as using a strong password, enabling two-factor authentication, and not sharing your account credentials with others.
Have questions about your privacy?
Our support team is here to help you understand how we protect your data.